Help Center

Getting Started

Using Fambot on the web app vs. the iOS/Android app

Fambot is available as an iOS/Android app and as a full web app at app.fambot.com that works in any modern mobile or desktop browser. Changes you make in one generally sync to the other, since both read from the same account. If you notice something that *isn't* syncing — like events or digest co...

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Notifications

SMS text reminders or digests not arriving

If texts from Fambot have stopped arriving — including replies when you text Fambot directly to set up a reminder — start with Menu → Email & Text Settings to confirm SMS is turned on and your number is correct. If everything there looks right, this is usually a delivery issue on our end (a bounc...

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Integrations

School and team app integrations

Fambot works with Gmail/Outlook and Google/Outlook Calendar today. Direct integrations with the apps schools and sports teams commonly use — ParentSquare, TeamSnap, GroupMe, and similar platforms — aren't available yet, but they're actively being explored and prioritized based on what families as...

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Daily Digest

Fixing incorrect or irrelevant items in your Daily Digest

If Fambot surfaces something that isn't relevant to your family — a marketing email, a sign-up reminder for something you're not interested in, or content from a sender you don't recognize — correct it right in the app rather than emailing support about that specific item. Tap the ✗ "Not Relevant...

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Integrations

Connecting WhatsApp to Fambot

If WhatsApp linking isn't going through, it's almost always because of how you entered the code — not a broken connection. WhatsApp's own linking flow defaults to a QR code, which doesn't work if you're viewing that code on the same phone you're trying to link. Use "Link with phone number instead...

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Getting Started

Connecting an iCloud email account

Fambot signs in with Google or Outlook and reads email directly — it can't connect to an iCloud inbox on its own. If your family's school and activity emails land in iCloud Mail instead of Outlook or Gmail, the fix is to turn on auto-forwarding from iCloud to the Outlook/Gmail account you use wit...

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Account & Billing

Canceling or deleting your Fambot account

You can cancel anytime — In the iOS app, go to the settings menu -> Notifications -> Manage account Delete my account. You can also email support@fambot.com and let us know. There's no retention flow, no "are you sure" gauntlet. We'll confirm and process the deletion.

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